Privacy Policy - Artists Meet Artists

Artists Meet Artists Privacy Policy

Artists Meet Artists’ Privacy Policy describes how Artists Meet Artists collects, uses and shares your personal data.

Updated May 16, 2023

What Is Personal Data at Artists Meet Artists?

At Artists Meet Artists, we believe strongly in privacy rights — and that those fundamental rights should not differ dependent upon where you live. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Artists Meet Artists as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the SKU and/or other identifying information for your product(s) purchased from us at www.ArtistsMeetArtists.com — is personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.

This Privacy Policy covers how Artists Meet Artists LLC or an Artists Meet Artists LLC affiliated company (collectively, “Artists Meet Artists”) handles personal data whether you interact with us on our websites, or in person (including by text, email, phone or when visiting us in person). Artists Meet Artists may also link to third parties related to our products or your purchase and delivery thereof or otherwise to provide our products. Artists Meet Artists’ Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

Your Privacy Rights at Artists Meet Artists

At Artists Meet Artists, we respect your privacy. There may be situations where we cannot grant your request to delete or change information you have provided to us – for example, if you ask us to delete your transaction data and Artists Meet Artists is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request if doing so could undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

Personal Data Artists Meet Artists Collects from You

At Artists Meet Artists, we endeavor to collect only the personal data that we need.

When you create a user ID, purchase a product, register for a promotion, contest or exhibition, contact us (including by social media), participate in an online survey, or otherwise interact with Artists Meet Artists, we may collect a variety of information, including:

Account Information. Your user ID and related transaction(s) details, including email address, purchase(s) status and age
Device Information. Data from which your device could be identified, such as IP address
Contact Information. Data such as name, email address, physical address, phone number, or other contact information
Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information
Transaction Information. Data about purchases of Artists Meet Artists products from Artists Meet Artists
Fraud Prevention Information. Data used to help identify and prevent fraud, including a trust score
Usage Data. Data about your purchases and other use of our platforms, such as browsing history, search history, product interaction, performance and other diagnostic data, and other usage data
Location Information. Precise location only to support delivery to you of products you have purchased or for region-specific exhibitions or other events
Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when making a purchase, managing reservations, or as required by law
Other Information You Provide to Us. Details such as the content of your communications with Artists Meet Artists, including interactions with customer support and contacts through social media channels

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

Personal Data Artists Meet Artists Receives from Other Sources

Artists Meet Artists may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.

Individuals. Artists Meet Artists may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in an Artists Meet Artists exhibition or other event, or shared content with you.
At Your Direction. You may direct other individuals or third parties to share data with Artists Meet Artists. For example, you may direct a delivery service to share data about your receipt of a product you purchased from Artists Meet Artists.
Artists Meet Artists Partners. We may also validate the information you provide — for example, when creating an ARTISTS MEET ARTISTS ID, or making a purchase or reservation for an exhibition or other event, with a third party for security, and for fraud-prevention purposes.

For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

Artists Meet Artists’ Use of Personal Data

Artists Meet Artists uses personal data to help us better help you, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.

Depending on the circumstance, Artists Meet Artists may rely on your consent or the fact that the processing is necessary to interact or complete a transaction with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations.

Improve Our Performance. Artists Meet Artists collects personal data necessary to help us better help you, which may include personal data collected to improve our product offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. For example, if you purchase a product from us, we collect data on what product(s) you have purchased.
Process Your Transactions. To process transactions, Artists Meet Artists must collect data such as your name, artworks purchased, address, contact and payment information.
Communicate with You. To respond to communications, reach out to you about your transactions, market our products, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Artists Meet Artists, you may not opt out of receiving these important notices.
Security and Fraud Prevention. To protect individuals, employees, and Artists Meet Artists and for loss prevention and to prevent fraud.
Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

Artists Meet Artists does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Artists Meet Artists also does not use or disclose sensitive personal data for any purposes that would require a user to exercise a right to limit processing according to California law.

Artists Meet Artists retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

Artists Meet Artists’ Sharing of Personal Data

Artists Meet Artists may share personal data with Artists Meet Artists-affiliated companies, service providers who act on our behalf, and our partners, or others at your direction. Artists Meet Artists does not share personal data with third parties for their own marketing purposes.

Service Providers. Artists Meet Artists may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data, in connection with your use of our services or your interest in or purchasing of our products, and delivering products to customers, or organizations we partner with to host events. Artists Meet Artists service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions.
Partners. At times, Artists Meet Artists may partner with third parties that work on our behalf to provide products or services such as item production and/or shipments, mailings, customer account and technology support, secure payment processing, fraud prevention, digital marketing management, and data storage. Artists Meet Artists requires its partners to protect your personal data.
Others. Artists Meet Artists may share personal data with others at your direction or with your consent, such as when we share information with others to produce for and deliver to you one or more products that you have purchased or so that you may attend one of our private or public exhibitions or other events. We may also disclose information about you if we determine that for purposes of law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or customers, or in the event of a reorganization, merger, or sale.

Artists Meet Artists does not sell your personal data including as “sale” is defined in Nevada and California. Artists Meet Artists also does not “share” your personal data as that term is defined in California.

Protection of Personal Data at Artists Meet Artists

At Artists Meet Artists, we believe that privacy is dependent upon security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve these safeguards to help keep your personal data secure.

Children’s Data

Our websites are directed to adults. We do not accept children as customers or knowingly collect data about them.

Cookies and Other Technologies

Artists Meet Artists’ websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

Communications Cookies. These cookies are used to enable network traffic to and from Artists Meet Artists’ systems, including by helping us detect any errors.
Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your cart when shopping online at our website(s).
Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Artists Meet Artists also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.

If you prefer that Artists Meet Artists not use cookies, we provide you with the means to disable their use. If you want to disable cookies and you’re using the Safari web browser, choose “Block all cookies” in Safari’s privacy settings. If you are using a different browser, check with your provider to find out how to disable cookies. Certain features of the Artists Meet Artists website may not be available if all cookies are disabled.

In addition to cookies, Artists Meet Artists uses other technologies that help us achieve similar objectives. In some email communications Artists Meet Artists sends to you, we may provide a “click-through URL” that links you to content on the Artists Meet Artists website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.

Artists Meet Artists generally treats data we collect using these cookies and similar technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. In addition, Artists Meet Artists sometimes combines non-personal data collected from these technologies with other personal data Artists Meet Artists holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.

Our Companywide Commitment to Your Privacy

To make sure your personal data is secure, we communicate our privacy and security guidelines to Artists Meet Artists employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have questions about Artists Meet Artists’ Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, or you would like to contact our Data Protection Officer, you can contact us at www.ArtistsMeetArtists.com/contact-us. You can also ask us questions about how to submit a privacy complaint and we will try to help.

Artists Meet Artists takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question(s) or concern(s). In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.

Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that issue with you or that other person.

When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so and may contact you directly about the change if we have your data on file.